New Arrivals: Dog Pool Water Ramp
New Arrivals: Dog Pool Water Ramp
All in-stock products will be shipped within 7 days of placing your order. We will do our best to ship promptly and all orders placed on Saturday or Sunday will be shipped on Monday.
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You can cancel an item as long as we have not started the shipping process. If your order has already been delivered to the warehouse, we will not be able to make any changes or honor any cancellation requests.
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All orders are shipped via Amazon Logistics. Please note that your order may arrive in multiple packages.
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We cannot change your order if you have already received a tracking number. If you need to change your shipping address, you can contact the carrier directly to see if they can reschedule your order. Additional charges may apply.
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Once your order ships, you will receive an email notification with one or more tracking numbers that you can use to check the status of your order. Please provide tracking information within 48 hours. If you have not updated your tracking information within 48 hours of receiving your shipping confirmation email, please contact our Customer Experience team for further assistance.
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Shipping costs for your order will be calculated and displayed at checkout.
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We strive to maintain our stock levels in line with demand. However, from time to time we may become out of stock of a certain product. If one of our products is out of stock, please feel free to send us a message and we'll make sure to let you know when you will be able to order it again.
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We work hard to include as much information about our products in our product descriptions on the product page, but if there’s something more specific you’d like to know please contact us.
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If your item doesn't fit or you have ordered the wrong color or style, you will be able to exchange it within 30 days from the date of purchase.
To be eligible, items must be unworn, undamaged and unmarked, and in their original packaging.
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We want you to be thrilled with your purchase and come back for more. If you're unhappy for any reason, please contact us at headman@cranium.care to initiate a return or exchange within 14 days of delivery.
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