Understanding COOLWAVE® Shipping Policy
For U.S. locations, your orders are shipped via Amazon Logistics. Please note that your order may arrive in multiple packages. The estimated delivery time is 2-7 business days with free shipping. We will do our best to ship promptly, and all orders placed on Saturday or Sunday will be shipped on Monday.
If there is a significant delay in the delivery of your order, we will contact you via email at Heycoolwave@gmail.com.
Domestic Shipping
COOLWAVE® currently ships online orders to the lower 48 states.
Shipping Costs
COOLWAVE® offers free Amazon Logistics shipping on orders over $100 (excluding tax and shipping costs) within the lower 48 states. For orders shipping that are less than $100, shipping charges will be calculated and displayed at checkout.
Overview of Our Shipping Policy
At COOLWAVE®, we prioritize your satisfaction, which is why our shipping policy is designed to ensure safe and prompt deliveries. Our shipping policy outlines the various options we offer to get your products to you quickly and efficiently. We believe that every step of the shipping process, from order placement to delivery, is crucial for your overall experience. That's why we strive to maintain transparency and keep you informed throughout.
Shipping Options and Costs
We offer a range of shipping options to cater to your needs because we understand that every customer has different preferences. Our standard shipping is cost-effective and delivers your products within a reasonable timeframe. However, if you need your items faster, we also provide expedited shipping options. By offering these choices, we aim to give you flexibility while ensuring your orders arrive on time and as promised.
Delivery Times and Tracking
Delivery times depend on the shipping method you select but usually range from 3 to 10 business days. We also provide tracking services for all shipments, allowing you to monitor your package's progress. This feature is vital because it gives you peace of mind knowing exactly where your order is during transit. If you have any concerns about your delivery, our customer service team is always available to assist you.